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营运部手册(航空公司) (DOC 329) 完整制度 . 五星级下载
下载内容简介
- 营运部工作手册目录
目录┅┅┅┅┅┅┅┅┅┅┅┅┅┅2总则┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 11
手册的性质┅┅┅┅┅┅┅┅┅┅┅┅┅ 12
手册的目的┅┅┅┅┅┅┅┅┅┅┅ 13组织机构岗位设置与职责
营运部简介┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 15
营运部组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 16
营运部职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 17
经理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 18
经理岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 19
党总支书记岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 20
党总支书记岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 21
副经理岗位职责(营销) ┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅22
副经理岗位任职条件(营销) ┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅23
副经理岗位职责(行政) ┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅24
副经理岗位任职条件(行政) ┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅25办公室组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 26
办公室岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 27
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 28
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 29
文秘岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 30
文秘岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 31
行政管理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 32
行政管理岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 33客运处组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 34
客运处岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 35
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 36
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 37
党支部书记岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 38
党支部书记岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 39
副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 40
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 41
值机岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 42
值机岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 43
配载岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 44
配载岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 45
行李查询岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 46
行李查询岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 47
服务岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 48
服务岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 49
售票岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 50
售票岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 51
明珠现场服务中心岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 52
明珠现场服务中心岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 53
财务岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 54
财务岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 55
司机岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 56
司机岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 57售票处组织机构设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 58
售票处岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 59
散客中心组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 60
散客中心岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 61
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 62
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 63
散客中心党支部书记岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 64
党支部书记岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 65
散客中心副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 66
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 67
送票中心组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 68
送票中心岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 69
接线员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 70
接线员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 71
送票岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 72
送票岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 73
司机岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 74
司机岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 75
车辆调度岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 76
车辆调度岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 77
散客售票处组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 78
散客售票处岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 79
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 80
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 81
售票岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 82
售票岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 83
市场开发岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 84
市场开发岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 85
财务岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 86
财务岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 87
团队中心组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 88
团队中心岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 89
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 90
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 91
党支部书记岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 92
党支部书记岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 93
副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 94
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 95
售票岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 96
售票岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 97
团队业务岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 98
团队业务岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 99
财务岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅100
财务岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅101市场办组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅102
市场办岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅103
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅104
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅105
副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅106
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅107
航线员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅108
航线员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅109
统计、分析岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅110
统计、分析岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅111
代理人管理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅112
代理人管理岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅113
大客户、常旅客管理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅114
大客户、常旅客管理岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅115生産办组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅116
生産办岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅117
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅118
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅119
副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅120
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅121
航班调度员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅122
航班调度员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅123控制室组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅124
控制室岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅125
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅126
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅127
收益管理岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅128
收益管理岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅129货运处组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅130
货运处岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅131
主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅132
主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅133
副主任岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅134
副主任岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅135
党支部书记岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅136
党支部书记岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅137
出发库组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅138
出发库组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅139
出发库组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅140
出发库副组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅141
出发库副组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅142
出发库配载员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅143
出发库配载员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅144
出发库营业员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅145
出发库营业员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅146
出发库仓储员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅147
出发库仓储员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅148
到达库组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅149
到达库组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅150
到达库组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅151
到达库副组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅152
到达库副组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅153
到达库营业员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅154
到达库营业员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅155
到达库仓库保管员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅156
到达库仓库保管员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅157
到达库监卸员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅158
到达库监卸员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅159
机械装卸队组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅160
机械装卸队组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅161
机械装卸队组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅162
机械装卸队副组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅163
机械装卸队副组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅164
机械装卸队驾驶员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅165
机械装卸队驾驶员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅166
搬运队组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅167
搬运队组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅168
搬运队组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅169
搬运队副组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅170
搬运队副组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅171
搬运员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅172
搬运员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅173
市内营业室组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅174
市内营业室组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅175
市内营业室组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅176
市内营业室销售员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅177
市内营业室销售员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅178
市内营业室装卸员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅179
市内营业室装卸员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅180
查询室组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅181
查询室组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅182
查询室组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅183
查询室查询员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅184
查询室查询员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅185
航线管理室组织机构岗位设置┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅186
航线管理室组长岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅187
航线管理室组长岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅188
航线管理员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅189
航线管理员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅190
国际部营业员岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅191
国际部营业员岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅192
财务室会计岗位职责┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅193
财务室会计岗位任职条件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅194业务工作制度
值机工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅196
办理国内乘机手续工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅197
办理国际（地区）乘机手续工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅198
延误航班的处理工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅199
特殊旅客柜台工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅200
值机手续记录检查表┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅201
配载工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅202
配载生産调度工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅203
行李查询工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅204
行查到达工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅205
不正常行李的处理┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅206
行李分检工作流程┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅207
值机值班日志┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅208
少收行李记录┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅209
多收行李记录┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅210
行李赔偿记录┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅211
行李运输事故记录┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅212
服务台主班工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅213
服务台问询工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅214
服务台到达航班工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅215
服务台出发航班工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅216
特殊旅客服务工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅217
机场售票处工流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅218
售票处财务工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅219
售票处柜台工作流程图┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅220
行李查询仓库管理规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅221
接线工作检查单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅222
售票工作检查单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅223
送票车辆调度工作检查单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅225
送票工作检查单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅226
送票司机工作检查单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅227
货物运价及销售管理的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅228
货物运输的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅229
货物运价的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅230
货物吨位元控制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅231
特种货物运输┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅232
急件货物运输┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅233
货物装卸的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅234
货物自愿变更的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅235
货物查询┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅236
生産资料统计的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅237
货运处工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅238
出发库各岗位工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅239
国内货物出港的工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅241
到达库各岗位工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅242
货运处进港工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅244
出发货物装卸作业工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅245
到达货物装卸作业工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅247
货物不正常运输的处理工作程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅249内部工作制度
会议制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅252
卫生制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅253
请销假制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅254
办公设备使用、管理规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅255
办公用品购买、发放管理管理规定和申报程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅256
工作台帐的规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅257
员工劳动纪律┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅258
外出管理规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅259
服务用语┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅260
服务忌语┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅263
仪容、仪表规范┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅265
售票处经济责任制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅266
客运处经济责任制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅267
生産办经济责任制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅270
司机岗位经济责任制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅271
营运部车辆经济责任制┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅272
部门安全管理措施┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅273
售票处安全管理措施┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅274
客运处空防安全规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅275
工作人员道德规范┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅277
授权和请示汇报及责任许可权的一般规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅278
货运处工作日志的规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅279
货运处办公器材和设备的使用管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅280
货运处车辆管理规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅282
货运处会议制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅285
货运处党组织生活例会┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅286
货运处工作例会┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅287
货运处考勤的有关规定┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅288
货运处行政管理制度┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅289绩效考核制度
工作标准┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅294
考核办法┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅300附件
附件A：支援文件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 305
附件B：手册使用范围┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 306
附件C：手册形式和内容┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 307
附件D：手册制度、修改的要求和一般程式┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 308
附件E：资讯载体（工作台帐和记录报表等）┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 309
附件F：手册管理办法┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 310
附件G：手册解释责任┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 311
附件H：手册发放清单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 312
附件I：有效页面清单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 313
附件J：文件生效和修改控制清单┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 314
附件K：文件修改或废止决定及原文件┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅┅ 315
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